Individuals interested in using the service must complete Part A of the Eligibility Application. Individuals must have a licensed professional complete Part B of the application to certify their medical condition. Incomplete applications will not be processed.
After GoTriangle receives your application, you will be contacted to schedule a functional assessment to determine your travel abilities in more detail.
Transportation to and from the interview will be provided if needed.
If you are eligible for GoTriangle Access (paratransit) services for some or all of your trips, you will receive a certification letter and a Customer Guide with information about how to use the service. If it is determined that you are able to use fixed-route buses for some or all of your trips, we will notify you of the exact reasons for this decision and tell you how to appeal the decision.
If you are determined to be eligible for GoTriangle Access Service, you will receive one of the following types of eligibility statuses:
GoTriangle is committed to providing safe, reliable, convenient and accessible transportation for the residents and visitors of the greater Triangle region. GoTriangle operates its fixed-route and paratransit services in accordance with the Americans with Disabilities Act and is designed to accommodate the mobility needs of individuals with disabilities or functional limitations.
GoTriangle buses are wheelchair-accessible. "Priority seating" has been designated on all buses. Hearing-impaired individuals can contact GoTriangle through the N.C. Relay Center at 1-800-735-2962 or by dialing 919-485-7468.
For more information about transportation services in the Triangle area, contact a GoTriangle Access at 919-485-7468 Sunday through Saturday, 8a.m.- 5p.m. TDD/TTY 1-800-735-2962.